{"id":13545,"date":"2022-04-06T10:00:50","date_gmt":"2022-04-06T02:00:50","guid":{"rendered":"http:\/\/itc.gov.my\/v2\/?p=13545"},"modified":"2024-06-10T14:34:35","modified_gmt":"2024-06-10T06:34:35","slug":"muslim-friendly-tour-guides-upskilled-with-life-saving-training","status":"publish","type":"post","link":"https:\/\/itc.gov.my\/v2\/muslim-friendly-tour-guides-upskilled-with-life-saving-training\/","title":{"rendered":"MUSLIM-FRIENDLY TOUR GUIDES UPSKILLED WITH LIFE-SAVING TRAINING"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"13545\" class=\"elementor elementor-13545\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6fa6d81e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6fa6d81e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-17428660\" data-id=\"17428660\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6c2b2fef elementor-widget elementor-widget-text-editor\" data-id=\"6c2b2fef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><b>PENANG, MALAYSIA, 6 APRIL 2022<\/b><span style=\"font-weight: 400;\">: Islamic Tourism Centre (ITC) organised a CPR training course for Penang\u2019s tourist guides recently in support of preparing tourism industry players for the safe reopening of Malaysia\u2019s travel borders on 1 April 2022.<br \/><\/span><\/p><p><span style=\"font-weight: 400;\">The course shared knowledge of dealing with emergency circumstances, a crucial skill in anticipation of the new wave of inbound tourists to Malaysia this post-pandemic.<\/span><\/p><p><span style=\"font-weight: 400;\">YB Yeoh Sooh Hin, Penang State Executive Councillor for Tourism and Creative Economy (PETACE), said in his opening remarks: \u201c<\/span><span style=\"font-weight: 400;\">When I first heard of this programme, I found it interesting because the topic is very much relevant to the nature of work as tourist guides or in hotels, servicing our guests. It is important for us to always stand ready for any possibilities\u2013mishaps, accidents, sudden illness, and many more\u2013whenever handling travellers coming to Penang. It is even more important now, as Penang is all set to welcome back international travellers for the first time after two years of COVID-19 pandemic closures.\u201d<\/span><\/p><p><span style=\"font-weight: 400;\">Ms. Nur Alyssa Coraline Yussin, ITC\u2019s Director of Research and Training said that ITC organised the training<\/span><span style=\"font-weight: 400;\"> for the Muslim-Friendly Tour Guides (MFTG) it certified to share knowledge about proper rescue techniques and the special considerations needed when dealing with Muslim tourists.<\/span><\/p><p><span style=\"font-weight: 400;\">She explained: \u201c<\/span><span style=\"font-weight: 400;\">The primary purpose is to help train and equip the existing licensed tourist guides in Malaysia with the necessary knowledge and information on the Muslim travel and tourism segment, particularly on the needs and requirements of Muslim visitors.\u201d<\/span><\/p><p><span style=\"font-weight: 400;\">The training programme was a refresher course for ITC\u2019s Muslim-Friendly Tour Guides. It was conducted by Dr. Azizul Amar, <\/span><span style=\"font-weight: 400;\">founder and president of Akademi Dr. Azizul Amar and Pertubuhan Latihan CPR Malaysia. A qualified CPR and First Aid instructor, he pledged to make sure that at least one person in every household was trained with CPR skills. In doing so, he established CPR Malaysia, a Non-Governmental Organisation (NGO) with a mission \u201c1 Rumah 1 Terlatih CPR\u201d.<\/span><\/p><p><span style=\"font-weight: 400;\">The lecture and hands-on training by Dr. Azizul included an introduction to the American Heart Association (AHA) guidelines for <\/span><span style=\"font-weight: 400;\">CPR (Cardiopulmonary Resuscitation)<\/span><span style=\"font-weight: 400;\">, an emergency lifesaving procedure performed when the heart stops beating. He demonstrated the CPR and Hands-Only CPR techniques and also showed participants how to use the <\/span><span style=\"font-weight: 400;\">Automated External Defibrillator (<\/span><span style=\"font-weight: 400;\">AED). He also taught the Heimlich Manoeuvre to rescue adults, children, and newborns from choking.<\/span><\/p><p><span style=\"font-weight: 400;\">At the end of the training, participants put their new-found knowledge to the test on specially-designed mannequins for CPR training. They were also evaluated through an online test and individual practical assessment before receiving a certificate of proficiency and a <\/span><span style=\"font-weight: 400;\">Basic Life Support (<\/span><span style=\"font-weight: 400;\">BLS) Provider card valid for three years.<\/span><\/p><p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-large wp-image-13546\" src=\"http:\/\/itc.gov.my\/v2\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-9.59.21-AM-1024x571.png\" alt=\"\" width=\"660\" height=\"368\" srcset=\"https:\/\/itc.gov.my\/v2\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-9.59.21-AM-1024x571.png 1024w, https:\/\/itc.gov.my\/v2\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-9.59.21-AM-300x167.png 300w, https:\/\/itc.gov.my\/v2\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-9.59.21-AM-768x428.png 768w, https:\/\/itc.gov.my\/v2\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-9.59.21-AM.png 1230w\" sizes=\"(max-width: 660px) 100vw, 660px\" \/><\/p><p><span style=\"font-weight: 400;\">\u201cThis is the value that ITC adds to our tourism partners and stakeholders who want to penetrate into the Muslim tourist market. Our Muslim-Friendly Tour Guides are given the knowledge and skills to save lives. And it\u2019s a value for our tourists, too\u2013it\u2019s more reassuring to travel around Malaysia when you know you\u2019re in the safe hands of our Muslim-Friendly Tour Guides,\u201d Ms. Nur Alyssa said.<\/span><\/p><p><span style=\"font-weight: 400;\">The training was timely as Malaysia moved forward with tourism recovery efforts. <\/span><span style=\"font-weight: 400;\">&#8220;We are so glad that ITC organised this refresher training for the MFTGs,&#8221; Ms. Chin Poh Chin, President of the Penang Tourist Guide Association (PTGA) and also an MFTG, said.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">\u201cThis training comes at an ideal time as we prepare for the reopening of the border, and it will be one of the first steps towards welcoming visitors. Thank you ITC for giving us this opportunity to increase our value as MFTG,\u201d she remarked.<\/span><\/p><p><span style=\"font-weight: 400;\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-large wp-image-13547\" src=\"http:\/\/itc.gov.my\/v2\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-9.59.33-AM-996x1024.png\" alt=\"\" width=\"660\" height=\"679\" srcset=\"https:\/\/itc.gov.my\/v2\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-9.59.33-AM-996x1024.png 996w, https:\/\/itc.gov.my\/v2\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-9.59.33-AM-292x300.png 292w, https:\/\/itc.gov.my\/v2\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-9.59.33-AM-768x790.png 768w, https:\/\/itc.gov.my\/v2\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-9.59.33-AM.png 1054w\" sizes=\"(max-width: 660px) 100vw, 660px\" \/>\u201cThe response for this course has been amazing, and in anticipation of a steady arrival of Muslim tourists to Malaysia, we look forward to train more MFTGs all around Malaysia in Muslim-friendly Tourism and Hospitality (MFTH),\u201d said Ms. Nur Alyssa.<\/span><\/p><p><span style=\"font-weight: 400;\">The last item on the itinerary before the programme concluded was a visit around The Ship Peninsula College, the venue of the training. The landmark campus, modelled after a sea-faring cruise ship poised to sail forth into a future of excellence, was symbolic of the MFTG\u2019s promising future in Islamic Tourism. The campus can accommodate over 4,000 students and has fantastic facilities on board, including a gymnasium with views of the Malacca Straits and stunning classroom interior design.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">ITC organised the training on 14 March 2022 <\/span><span style=\"font-weight: 400;\">in collaboration with the Penang Tourist Guides Association (PTGA) and CPR Malaysia. It was attended by about 17 MFTG members under PTGA to gain knowledge and skills in dealing with emergency circumstances. Representatives from the Sunway Hotel Penang, an ITC Muslim-Friendly Accomodation Recognition (MFAR) hotel, and Peninsula College Penang, also participated in the training course.\u00a0\u00a0<\/span><\/p><p style=\"text-align: center;\"><span style=\"font-weight: 400;\">&#8212;&#8211; END &#8212;&#8211;<\/span><\/p><p><span style=\"font-weight: 400;\">Islamic Tourism Centre (ITC) is an entity under the Ministry of Tourism, Arts and Culture, Malaysia tasked to develop the Islamic tourism segment for Malaysia. It advocates for Muslim-friendly tourism (MFT) by offering research and market intelligence, training, industry development consultation, Muslim-friendly tourism and hospitality (MFTH) service standards and certification, and information exchange.<\/span><\/p><p><span style=\"font-weight: 400;\">In 2021, ITC received two key awards, i.e. Strategic Business Alliance Award at The BrandLaureate World Halal Best Brand E-Branding Awards 2021, and Best Islamic Tourism Leadership Gold Award 2021 by Malaysia Tourism Council. These are recognition of ITC\u2019s efforts and endeavours in formulating new strategies to meet the new normal of the business environment to ensure business continuity and sustainability, notwithstanding its role to develop and grow the Islamic tourism segment in Malaysia.<\/span><\/p><p><span style=\"font-weight: 400;\">In addition, Malaysia was named top country in the region in the MFT sector by the State of the Global Islamic Economy (SGIE) Report 2020\/21. Malaysia also retained the top-ranked destination in the MasterCard-CrescentRating Global Muslim Travel Index (GMTI) 2021, a position it has defended since the launch of the Index in 2015.<\/span><\/p><p><span style=\"font-weight: 400;\">These recognitions are an added motivation for ITC to continue to strengthen its efforts in being a prime mover and leading institution to ensure Malaysia is at the forefront of MFTH.<\/span><\/p><p><span style=\"font-weight: 400;\">For further details, kindly contact:<\/span><\/p><p><span style=\"font-weight: 400;\">Islamic Tourism Centre,<br \/><\/span><span style=\"font-weight: 400;\">Level 13, Ministry of Tourism, Arts and Culture Malaysia<br \/><\/span><span style=\"font-weight: 400;\">No. 2 Tower 1, Jalan P5\/6,<br \/><\/span><span style=\"font-weight: 400;\">Precinct 5, 62200 Putrajaya, Malaysia<br \/><\/span><span style=\"font-weight: 400;\">Tel: 03-8891 7177 or via email <\/span><span style=\"font-weight: 400;\">itc@itc.gov.my\/v2<\/span><\/p><p><span style=\"font-weight: 400;\">For media-related matters, contact the Corporate Communications team:<\/span><\/p><p><span style=\"font-weight: 400;\">Anis, Manager, +6012 321 9137, <\/span><a href=\"mailto:anis@itc.gov.my\/v2\"><span style=\"font-weight: 400;\">anis@itc.gov.my\/v2<\/span><\/a><\/p><p><span style=\"font-weight: 400;\">Nadhirah, Sr. Executive, +6019 356 0530, <\/span><a href=\"mailto:nadhirah@itc.gov.my\/v2\"><span style=\"font-weight: 400;\">nadhirah@itc.gov.my\/v2<\/span><\/a><\/p><p><span style=\"font-weight: 400;\">Ainaa Izzati, Asst. Executive, +6010 266 2535, <\/span><a href=\"mailto:ainaa@itc.gov.my\/v2\"><span style=\"font-weight: 400;\">ainaa@itc.gov.my\/v2<\/span><\/a><\/p><p><span style=\"font-weight: 400;\">Follow ITC on these social platforms:<br \/>Facebook: <a href=\"https:\/\/www.facebook.com\/islamictourismcentre\">Islamic Tourism Centre<\/a><br \/>Twitter: <a href=\"https:\/\/twitter.com\/itc_my?lang=en\">@itc_my<\/a><br \/>Instagram: <a href=\"https:\/\/www.instagram.com\/itc_my\/?hl=en\">@itc_my<\/a><br \/>Youtube: <a href=\"https:\/\/www.youtube.com\/user\/islamictourismcentre\">Islamic Tourism Centre<\/a><br \/><\/span><\/p><p>\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PENANG, MALAYSIA, 6 APRIL 2022: Islamic Tourism Centre (ITC) organised a CPR training course for Penang\u2019s tourist guides recently in &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/itc.gov.my\/v2\/muslim-friendly-tour-guides-upskilled-with-life-saving-training\/\"> <span class=\"screen-reader-text\">MUSLIM-FRIENDLY TOUR GUIDES UPSKILLED WITH LIFE-SAVING TRAINING<\/span> Read More \u00bb<\/a><\/p>\n","protected":false},"author":1,"featured_media":13548,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":""},"categories":[349],"tags":[],"_links":{"self":[{"href":"https:\/\/itc.gov.my\/v2\/wp-json\/wp\/v2\/posts\/13545"}],"collection":[{"href":"https:\/\/itc.gov.my\/v2\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/itc.gov.my\/v2\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/itc.gov.my\/v2\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/itc.gov.my\/v2\/wp-json\/wp\/v2\/comments?post=13545"}],"version-history":[{"count":5,"href":"https:\/\/itc.gov.my\/v2\/wp-json\/wp\/v2\/posts\/13545\/revisions"}],"predecessor-version":[{"id":17640,"href":"https:\/\/itc.gov.my\/v2\/wp-json\/wp\/v2\/posts\/13545\/revisions\/17640"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/itc.gov.my\/v2\/wp-json\/wp\/v2\/media\/13548"}],"wp:attachment":[{"href":"https:\/\/itc.gov.my\/v2\/wp-json\/wp\/v2\/media?parent=13545"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/itc.gov.my\/v2\/wp-json\/wp\/v2\/categories?post=13545"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/itc.gov.my\/v2\/wp-json\/wp\/v2\/tags?post=13545"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}